Frequently Asked Questions

What is codec?

It stands for encoder and decoder.

What's DivX?

You can treat DivX as the MP3 for movie. You get the same video quality as DVD while keep 1/10 of the size.

Why does the program only output video for 1 minute at maximum?

It is the limitation of trial / unregistered version. Please register the product, you can get registration code, which has no any limitation.

Why is there the DivX logo on my computer when play back the avi file?

After the avi is encoded by DivX codec, The logo does not exist in the avi file. If play back the avi file with official DivX player or use FFDSHOW filter, the logo does not show.

Does the output file support other codec format except DivX?

The program can support most encoding filters based on Microsoft DirectShow, such as XviD or WMV9 and more if you install appropriate video codecs.

Why is there no sound in my MPEG4 / DivX Player (hardware)?

The default audio compressor the program uses is Microsoft ADPCM. It can be played on Windows. But hardware may not recognize the compressed audio format. So please select MPEG layer-3 in audio compressor field of the output option dialog. Most hardware can play the MP3 format. But the default MPEG layer-3 encoder (version 1998, maximum 64kbps) in Windows may not work well for some audio sources. If install Fraunhofer Radium MP3 codec, compressing will work well.

When I preview the video, I find it a little jumpy. Why?

If the CPU of your computer is not enough powerful, or the memory is less, or you select the high resolution (800*600 or higher), the playback may be not smooth.

I want to adjust the aspect ratio of a clip, how do I do?

Click the Options button, then the Output options dialog will popup. Choose the other resolution or the Custom size, and set Resize mode as Stretch. Try more times, you will get the appropriate aspect ration of the output clip.

Why does the program report it does not play the clip?

Open Video Converter does not include any codec. It is necessary to install the appropriate codecs on your Windows system.

How can split a video file with the program?

Please first open the video file, You can preview the clip, or drag the slider bar, set the Start Time and the End Time to get the part of the clip. At last click the Convert button.

Why do I not open the wmv file or the asf file successfully?

Please make sure you have install the latest Microsoft DirectX and Windows Media Player which includes the latest wmv, wma, asf decoder.

Why do I not open the avi file successfully?

Please make sure you have installed the appropriate avi decoder such as DivX, Xvid, etc.